Solutions / Commerce & Engagement / eCommerce

01 · COMMERCE & ENGAGEMENT

eCommerce

Give every customer a buying experience shaped by their

assortment, prices and commercial conditions.

eCommerce product preview

02 · OVERVIEW

The B2B super platform

for your retailers

eCommerce is far more than an ordering portal: it is a next-

generation B2B super platform that centralises, in real ti

me, the entire digital journey of your retailers and trade customers. Business rules, promotions, orders and engagement come together in one intelligent experience, delivered as a fast Progressive Web App. Available embedded in your CRM or fully standalone, it works with Salesforce, TradeOne CRM, any other CRM or none at all, through Data Bridge.

03 · CORE FEATURES

What eCommerce does

End-to-end cart

orchestration

Cart-level rules, eligibility checks and automated Suggested Orders keep every order compliant with your commercial policies.

Promotions inside the cart

Real-time progress bars and slabs show retailers which targets they have reached and which benefits apply.

Two-way sync with Sales Rep

Orders are mirrored instantly in

Sales Rep, and orders blocked by business rules go to the rep for approval.

Fast, app-like and offline-ready

A mobile-first Progressive Web App with instant cart updates that keeps working in low-connectivity regions.

Intelligent product

discovery

Enhanced search, filters, cross-sell and Suggested Orders enriched with stock

ruptures and purchase history.

Content, rewards &

gamification

Banners, news, videos and training, plus points and coins redeemable in a dedicated Rewards Area.

Backoffice governance &

dashboards

Configure rules, promotions,

budgets and content, and follow sales KPIs, campaigns and adoption in real time.

Hyper-personalised

storefronts

Assortments, prices and

promotions by retailer profile, with AI-driven recommendations and next-best actions.

Built for

Retailers and trade customers,

with assisted support from

sales teams.

Versions

CRM-embedded (e.g. a

Salesforce Community) or

Standalone.

Runs on

Progressive Web App for mobile and desktop, with offline mode and a backoffice console.

Integrations

Salesforce, TradeOne CRM, any other CRM or none, plus local marketplaces, through Data Bridge.

05 · INTERFACES

See eCommerce in action

06 · MORE IN COMMERCE & ENGAGEMENT

Other solutions in this category

View all solutions ↗
B2B Engagement

Bring content, training, campaigns and rewards

into the daily relationship with your retail partners.

Explore solution ↗
B2B Staff

Help store teams build product knowledge, participate in campaigns and follow their incentive progress.

Explore solution ↗
B2C Engagement

Turn retail staff into the link between your brand and consumers, with promotions redeemed and rewarded

in store.

Explore solution ↗

07 · CONTACT

Talk to our team about eCommerce

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